| All complaints including SCORES complaints |
SCORES Complaints | |
|---|---|---|
| Number of investor complaints pending at the beginning of the Quarter | Nil | Nil |
| Number of investor complaints received during the Quarter | 1* | 1* |
| Number of investor complaints disposed of during the Quarter. | 1* | 1* |
| Number of investor complaints pending at the end of the Quarter. | Nil | Nil |
| Average time taken for redressal of complaints for the Quarter | NA | NA |
| Pending duration | Total | ||||||
|---|---|---|---|---|---|---|---|
| Less than 1 month | 1-3 months | 3-6 months | 6-9 months | 9-12 months | Greater than 12 months | ||
| All complaints | Nil | Nil | Nil | Nil | Nil | Nil | Nil |
| SCORES complaints | Nil | Nil | Nil | Nil | Nil | Nil | Nil |
| Resolution duration | Total | ||||||
|---|---|---|---|---|---|---|---|
| Less than 1 month | 1-3 months | 3-6 months | 6-9 months | 9-12 months | Greater than 12 months | ||
| All complaints | 1 | Nil | Nil | Nil | Nil | Nil | Nil |
| SCORES complaints | 1 | Nil | Nil | Nil | Nil | Nil | Nil |
| All complaints including SCORES complaints |
SCORES Complaints | |
|---|---|---|
| Number of investor complaints pending at the beginning of the year | Nil | Nil |
| Number of investor complaints received during the year | 1* | 1* |
| Number of investor complaints disposed of during the year. | 1* | 1* |
| Number of investor complaints pending at the end of the year. | Nil | Nil |
| Average time taken for redressal of complaints for the year | 1 working day | 1 working day |
| S.No | Month | Carried forward from previous month | Received | Resolved* | Pending** |
|---|---|---|---|---|---|
| 1 | April 2025 | 0 | 0 | 0 | 0 |
| 2 | May 2025 | 0 | 0 | 0 | 0 |
| 3 | June 2025 | 0 | 0 | 0 | 0 |
| 4 | July 2025 | 0 | 1 | 1 | 0 |
| 5 | August 2025 | 0 | 0 | 0 | 0 |
| 6 | September 2025 | 0 | 0 | 0 | 0 |
| 7 | October 2025 | - | - | - | - |
| 8 | November 2025 | - | - | - | - |
| 9 | December 2025 | - | - | - | - |
| 10 | January 2026 | - | - | - | - |
| 11 | February 2026 | - | - | - | - |
| 12 | March 2026 | - | - | - | - |
| S.No | Year | Number of complaints carried forward from previous year | Number of complaints received during the year | Number of complaints resolved during the year | Number of complaints pending at the end of the year |
|---|---|---|---|---|---|
| 1 | 2020-21 | NA | 1 | 1 | 0 |
| 2 | 2021-22 | 0 | 2 | 2 | 0 |
| 3 | 2022-23 | 0 | 0 | 0 | 0 |
| 4 | 2023-24 | 0 | 1 | 1 | 0 |
| 5 | 2024-25 | 0 | 0 | 0 | 0 |
| 6 | 2025-26 | 0 | 1 | 1 | - |